{"id":11208,"date":"2025-02-04T10:56:02","date_gmt":"2025-02-04T09:56:02","guid":{"rendered":"https:\/\/certec-shop.fr\/contact\/"},"modified":"2025-10-20T12:29:03","modified_gmt":"2025-10-20T10:29:03","slug":"contact","status":"publish","type":"page","link":"https:\/\/certec-shop.fr\/en\/contact\/","title":{"rendered":"Contact"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; custom_padding_last_edited=&#8221;on|tablet&#8221; next_background_color=&#8221;#edeffa&#8221; admin_label=&#8221;Hero&#8221; _builder_version=&#8221;4.27.4&#8243; use_background_color_gradient=&#8221;on&#8221; background_color_gradient_type=&#8221;circular&#8221; background_color_gradient_direction_radial=&#8221;top right&#8221; background_color_gradient_stops=&#8221;rgba(255,255,255,0) 20%|rgba(1,77,183,0.9) 100%&#8221; background_color_gradient_overlays_image=&#8221;on&#8221; background_color_gradient_start=&#8221;rgba(255,255,255,0)&#8221; background_color_gradient_start_position=&#8221;20%&#8221; 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background_enable_image=&#8221;off&#8221; custom_margin=&#8221;|||&#8221; custom_padding=&#8221;|||&#8221; border_radii=&#8221;on|10px|10px|10px|10px&#8221; global_colors_info=&#8221;{}&#8221;]257 route du bourg<br \/>\n69210 Sourcieux les Mines &#8211; FRANCE<br \/>\n[\/et_pb_blurb][et_pb_blurb title=&#8221;Phone&#8221; admin_label=&#8221;Contact Info&#8221; _builder_version=&#8221;4.27.4&#8243; header_font=&#8221;Montserrat||||||||&#8221; header_font_size=&#8221;16px&#8221; header_line_height=&#8221;1.5em&#8221; body_font=&#8221;Montserrat||||||||&#8221; body_text_color=&#8221;#0071BC&#8221; body_line_height=&#8221;1.8em&#8221; background_enable_image=&#8221;off&#8221; custom_margin=&#8221;|||&#8221; custom_padding=&#8221;|||&#8221; border_radii=&#8221;on|10px|10px|10px|10px&#8221; global_colors_info=&#8221;{}&#8221;]Tel :<a href=\"tel:33474703982\">+33 (0) 4 74 70 39 82<\/a><br \/>\n[\/et_pb_blurb][et_pb_blurb title=&#8221;Email&#8221; admin_label=&#8221;Contact Info&#8221; _builder_version=&#8221;4.27.4&#8243; 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image_icon_background_color__sticky=&#8221;#0071bc&#8221;]&nbsp;<\/p>\n<ul class=\"et_pb_module et_pb_social_media_follow et_pb_social_media_follow_0_tb_footer clearfix et_pb_text_align_center et_pb_bg_layout_light\">\n<li class=\"et_pb_social_media_follow_network_0_tb_footer et_pb_social_icon et_pb_social_network_link et-social-youtube\"><a class=\"icon et_pb_with_border\" title=\"Follow us on Youtube<br \/>&#8221; href=&#8221;https:\/\/www.youtube.com\/user\/CERTEC69\/&#8221; target=&#8221;_blank&#8221; rel=&#8221;noopener&#8221;><span class=\"et_pb_social_media_follow_network_name\" aria-hidden=\"true\">Follow<\/span><\/a><\/li>\n<li class=\"et_pb_social_media_follow_network_1_tb_footer et_pb_social_icon et_pb_social_network_link et-social-facebook\"><a class=\"icon et_pb_with_border\" title=\"Follow us on Facebook<br \/>&#8221; href=&#8221;https:\/\/www.facebook.com\/certec69\/&#8221; target=&#8221;_blank&#8221; rel=&#8221;noopener&#8221;><span class=\"et_pb_social_media_follow_network_name\" aria-hidden=\"true\">Follow<\/span><\/a><\/li>\n<li class=\"et_pb_social_media_follow_network_2_tb_footer et_pb_social_icon et_pb_social_network_link et-social-instagram\"><a class=\"icon et_pb_with_border\" title=\"Follow us on Instagram\" href=\"https:\/\/www.instagram.com\/certec69\" target=\"_blank\" rel=\"noopener\"><span class=\"et_pb_social_media_follow_network_name\" aria-hidden=\"true\">Follow<\/span><\/a><\/li>\n<\/ul>\n<p>[\/et_pb_blurb][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_blurb title=&#8221;An emergency?&#8221; use_icon=&#8221;on&#8221; font_icon=&#8221;&#xe061;||divi||400&#8243; icon_color=&#8221;#ffffff&#8221; image_icon_background_color=&#8221;#fa546d&#8221; image_icon_width=&#8221;20px&#8221; _builder_version=&#8221;4.27.4&#8243; header_font=&#8221;Montserrat|600|||||||&#8221; header_text_color=&#8221;#fa546d&#8221; header_line_height=&#8221;1.5em&#8221; body_font=&#8221;Montserrat||||||||&#8221; body_font_size=&#8221;16px&#8221; body_line_height=&#8221;2em&#8221; background_color=&#8221;#f9c0cb&#8221; use_background_color_gradient=&#8221;on&#8221; background_color_gradient_stops=&#8221;rgba(249,192,203,0.3) 0%|#f9c0cb 56%&#8221; background_color_gradient_overlays_image=&#8221;on&#8221; background_color_gradient_start=&#8221;rgba(249,192,203,0.3)&#8221; background_color_gradient_end=&#8221;#f9c0cb&#8221; background_color_gradient_end_position=&#8221;56%&#8221; background_image=&#8221;https:\/\/certec-shop.fr\/wp-content\/uploads\/2025\/03\/IMG_6007-scaled.jpg&#8221; image_icon_custom_padding=&#8221;25px|25px|25px|25px|false|false&#8221; text_orientation=&#8221;center&#8221; background_layout=&#8221;dark&#8221; custom_margin=&#8221;|||&#8221; custom_margin_tablet=&#8221;||30px|&#8221; custom_margin_phone=&#8221;|||&#8221; custom_margin_last_edited=&#8221;off|desktop&#8221; custom_padding=&#8221;50px|20px|50px|20px|true|true&#8221; custom_padding_last_edited=&#8221;off|desktop&#8221; animation_style=&#8221;fold&#8221; animation_delay=&#8221;150ms&#8221; animation_intensity_fold=&#8221;30%&#8221; animation=&#8221;off&#8221; border_radii=&#8221;on|6px|6px|6px|6px&#8221; border_radii_image=&#8221;on|100%|100%|100%|100%&#8221; border_width_all_image=&#8221;3px&#8221; border_color_all_image=&#8221;rgba(12,7,8,0)&#8221; icon_font_size=&#8221;20px&#8221; use_circle=&#8221;on&#8221; use_circle_border=&#8221;on&#8221; circle_border_color=&#8221;rgba(12,7,8,0)&#8221; circle_color=&#8221;#fa546d&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; image_icon_background_color__sticky_enabled=&#8221;#0071bc&#8221; image_icon_background_color__sticky=&#8221;#0071bc&#8221;]<\/p>\n<p>Call us on <a href=\"tel:+33474703982\">+33 (0)4 74 70 39 82<br \/><\/a>Or chat with us using the button at bottom right!<\/p>\n<p>[\/et_pb_blurb][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_blurb title=&#8221;An estimate? A technical question? &#8221; use_icon=&#8221;on&#8221; font_icon=&#8221;&#xe0e0;||divi||400&#8243; icon_color=&#8221;#ffffff&#8221; image_icon_background_color=&#8221;#ff9900&#8243; image_icon_width=&#8221;20px&#8221; _builder_version=&#8221;4.27.4&#8243; header_font=&#8221;Montserrat|600|||||||&#8221; header_text_color=&#8221;#ff9900&#8243; header_line_height=&#8221;1.5em&#8221; body_font=&#8221;Montserrat||||||||&#8221; body_font_size=&#8221;16px&#8221; body_line_height=&#8221;2em&#8221; background_color=&#8221;#fccc88&#8243; use_background_color_gradient=&#8221;on&#8221; background_color_gradient_stops=&#8221;rgba(252,204,136,0.3) 0%|#fccc88 56%&#8221; background_color_gradient_overlays_image=&#8221;on&#8221; background_color_gradient_start=&#8221;rgba(252,204,136,0.3)&#8221; background_color_gradient_end=&#8221;#fccc88&#8243; background_color_gradient_end_position=&#8221;56%&#8221; background_image=&#8221;https:\/\/certec-shop.fr\/wp-content\/uploads\/2025\/03\/Communication-scaled.jpg&#8221; image_icon_custom_padding=&#8221;25px|25px|25px|25px|false|false&#8221; text_orientation=&#8221;center&#8221; background_layout=&#8221;dark&#8221; custom_margin=&#8221;|||&#8221; custom_margin_tablet=&#8221;||30px|&#8221; custom_margin_phone=&#8221;|||&#8221; custom_margin_last_edited=&#8221;off|desktop&#8221; custom_padding=&#8221;50px|20px|50px|20px|true|true&#8221; custom_padding_last_edited=&#8221;off|desktop&#8221; animation_style=&#8221;fold&#8221; animation_delay=&#8221;300ms&#8221; animation_intensity_fold=&#8221;30%&#8221; animation=&#8221;off&#8221; border_radii=&#8221;on|6px|6px|6px|6px&#8221; border_radii_image=&#8221;on|100%|100%|100%|100%&#8221; border_width_all_image=&#8221;3px&#8221; border_color_all_image=&#8221;rgba(12,7,8,0)&#8221; icon_font_size=&#8221;20px&#8221; use_circle=&#8221;on&#8221; use_circle_border=&#8221;on&#8221; circle_border_color=&#8221;rgba(12,7,8,0)&#8221; circle_color=&#8221;#ff9900&#8243; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; image_icon_background_color__sticky_enabled=&#8221;#0071bc&#8221; image_icon_background_color__sticky=&#8221;#0071bc&#8221;]You can send us an email: <a href=\"mailto:contact@certec.fr\">contact@certec.fr <\/a><\/p>\n<p>Or use the form below!<br \/>\n[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;FAQ&#8221; _builder_version=&#8221;4.16&#8243; background_color=&#8221;#0c4a7c&#8221; module_alignment=&#8221;right&#8221; custom_padding=&#8221;100px|0px|100px|0px|true|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; text_font=&#8221;Montserrat||||||||&#8221; text_font_size=&#8221;16px&#8221; text_line_height=&#8221;1.8em&#8221; link_font=&#8221;Montserrat|700|||||||&#8221; link_text_color=&#8221;#fa546d&#8221; link_font_size=&#8221;22px&#8221; link_line_height=&#8221;1.5em&#8221; header_font=&#8221;||||||||&#8221; header_2_font=&#8221;Montserrat|700|||||||&#8221; header_2_font_size=&#8221;40px&#8221; header_2_line_height=&#8221;1.4em&#8221; header_6_font=&#8221;Montserrat|600||on|||||&#8221; header_6_text_color=&#8221;#fa546d&#8221; header_6_font_size=&#8221;16px&#8221; header_6_letter_spacing=&#8221;2px&#8221; header_6_line_height=&#8221;1.5em&#8221; background_layout=&#8221;dark&#8221; max_width=&#8221;700px&#8221; max_width_last_edited=&#8221;off|desktop&#8221; module_alignment=&#8221;left&#8221; custom_margin=&#8221;|||&#8221; custom_padding=&#8221;|||&#8221; header_2_font_size_tablet=&#8221;&#8221; header_2_font_size_phone=&#8221;24px&#8221; header_2_font_size_last_edited=&#8221;on|phone&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>F.A.Q.<\/h2>\n<p>[\/et_pb_text][et_pb_accordion open_toggle_text_color=&#8221;#000000&#8243; closed_toggle_text_color=&#8221;rgba(0,0,0,0.7)&#8221; closed_toggle_background_color=&#8221;#ffffff&#8221; icon_color=&#8221;rgba(0,0,0,0.3)&#8221; _builder_version=&#8221;4.27.4&#8243; toggle_font=&#8221;Montserrat||||||||&#8221; toggle_font_size=&#8221;16px&#8221; toggle_line_height=&#8221;1.5em&#8221; body_font=&#8221;Montserrat||||||||&#8221; body_line_height=&#8221;2em&#8221; custom_margin=&#8221;|||&#8221; custom_padding=&#8221;|10px||10px|false|true&#8221; border_radii=&#8221;on|6px|6px|6px|6px&#8221; border_width_all=&#8221;0px&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_accordion_item title=&#8221;About us&#8221; open=&#8221;on&#8221; _builder_version=&#8221;4.27.4&#8243; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><strong>CERTEC<\/strong> specializes in the design and sale of <strong>inflatable products<\/strong> for <strong>boating<\/strong> (fenders, life jackets, buoys) and <strong>first aid <\/strong>(mattresses and vacuum splints), as well as <strong>customized solutions.<\/strong> Thanks to our expertise and rigorous customer care, we can support both individuals and professionals with innovative, high-quality products.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;How to contact us&#8221; _builder_version=&#8221;4.27.4&#8243; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>You can contact us by email at <a rel=\"noopener\" data-start=\"31\" data-end=\"48\">contact@certec.fr<\/a>, by phone at <strong>+33 4 74 70 39 82<\/strong>, or by mail at <strong>257, Route du Bourg &#8211; 69210 SOURCIEUX-LES-MINES, FRANCE<\/strong>. We remain at your disposal for any information requests or order follow-up.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;I&#8217;ve forgotten my password. How do I reset it? &#8221; _builder_version=&#8221;4.27.4&#8243; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>No worries! Click on &#8220;<strong>Forgot password?<\/strong>&#8221; from the login page of our website. You will receive an email to reset your password in just a few clicks. If needed, our team is available to assist you via the contact form. Otherwise, feel free to contact us by email (<a rel=\"noopener\" data-start=\"259\" data-end=\"276\">contact@certec.fr<\/a>) or by phone (+33 4 74 70 39 82).<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;What products\/services do you offer?&#8221; _builder_version=&#8221;4.27.4&#8243; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p><strong>CERTEC <\/strong>offers equipment for the <strong>boating industry<\/strong> (fenders, life jackets, inflatable buoys, etc.), <strong>first aid<\/strong> (vacuum mattresses and splints, racks, etc.) and <strong>custom-made products<\/strong> (watertight bags, platforms, cylinders, etc.). We make it a point of honor to guarantee quality products and personalized support, from manufacture to delivery.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Do you offer discounts or promotions?&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>Our prices may vary depending on your profile and needs. Discounts are offered during events such as the nautical shows we participate in throughout the year; however, we tailor our prices and offer personalized rates based on the type of customer (individual, professional, association, club\u2026) and the order volume. The best way to get a personalized quote is to contact us by email at <a rel=\"noopener\" data-start=\"387\" data-end=\"404\">contact@certec.fr<\/a>!<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Can I change or cancel my order?&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>At<strong data-start=\"5\" data-end=\"15\"> CERTEC<\/strong>, our products are <strong>made to order<\/strong>, often in a personalized and unique way. Modifications or cancellations are only possible<strong> if production has not yet begun<\/strong>, so please contact us at <strong>contact@certec.fr<\/strong> as soon as possible to check feasibility.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;How do I get an invoice?&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>To have an invoice, you can request it by sending an email to our accounting secretary at <a rel=\"noopener\" data-start=\"92\" data-end=\"114\">comptabilite@certec.fr<\/a>, specifying your order number.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;What are the delivery times?&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p><strong data-start=\"29\" data-end=\"39\">CERTEC<\/strong> delivery times vary according to product type and manufacturing time, which is essentially made to order. In general, they depend on the quantities ordered and the number of orders in progress at certain times of the year, but we undertake to do our utmost to provide you with an accurate estimate as soon as your order has been confirmed. If in doubt, don&#8217;t hesitate to contact us by e-mail for information on the progress of your order.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;How can I contact you if I have a problem?&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>You can contact us by phone on <strong data-start=\"44\" data-end=\"72\">04.74.70.39.82<\/strong>. or by email at <strong data-start=\"88\" data-end=\"107\">contact@certec<\/strong>.fr for any questions or problems. Our sales team and after-sales service are available to help you quickly, Monday to Thursday from 8am to 5pm and Friday from 8am to 12pm.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;How do you protect my personal data?&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>At CERTEC, the protection of your personal data is based on reliable tools that comply with current regulations. Our software EBP ensures secure storage of your information. Access to data is strictly limited to authorized personnel, and communications are secure. No data is shared with third parties without your consent, in accordance with the GDPR.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;How can I become a partner?&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>Would you like to collaborate with us? Whether it&#8217;s to distribute our products, make use of our raw materials, or develop a tailor-made project, contact us through our contact form or directly by email (<a rel=\"noopener\" data-start=\"203\" data-end=\"220\">contact@certec.fr<\/a>). The CERTEC team will explore all partnership opportunities with you.<\/p>\n<p>[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Any question? Contact us! Our team is available from Monday to Friday to provide you with accurate and prompt answers to all your questions.257 route du bourg 69210 Sourcieux les Mines &#8211; FRANCE Tel :+33 (0) 4 74 70 39 82 contact@certec.fr &nbsp; Follow Follow Follow Call us on +33 (0)4 74 70 39 82Or [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-11208","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/certec-shop.fr\/en\/wp-json\/wp\/v2\/pages\/11208","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/certec-shop.fr\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/certec-shop.fr\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/certec-shop.fr\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/certec-shop.fr\/en\/wp-json\/wp\/v2\/comments?post=11208"}],"version-history":[{"count":25,"href":"https:\/\/certec-shop.fr\/en\/wp-json\/wp\/v2\/pages\/11208\/revisions"}],"predecessor-version":[{"id":16242,"href":"https:\/\/certec-shop.fr\/en\/wp-json\/wp\/v2\/pages\/11208\/revisions\/16242"}],"wp:attachment":[{"href":"https:\/\/certec-shop.fr\/en\/wp-json\/wp\/v2\/media?parent=11208"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}